At OneB, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Protection of Personal Information Act (POPI Act) of South Africa. By accessing or using our online store, you consent to the practices described in this policy.

1. Personal Information Collected: We collect personal information that you voluntarily provide to us during the registration, purchase, or communication processes. This may include but is not limited to your name, address, email address, phone number, payment information, and order details.

2. Purpose and Use of Personal Information: We collect your personal information for the purpose of processing your orders, delivering products, providing customer support, and improving our services. We may also use your information to send you promotional offers, updates, or newsletters if you have provided consent.

3. Consent: By providing your personal information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You have the right to withdraw your consent at any time by contacting us using the information provided below.

4. Information Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement appropriate security measures, such as encryption and secure socket layer (SSL) technology, to safeguard your information during transmission and storage.

5. Disclosure of Personal Information: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as shipping companies or payment processors. These service providers are bound by confidentiality obligations and are only authorized to use your information for the specific purposes outlined in this policy.

6. Retention of Personal Information: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.

7. Rights of Individuals: Under the POPI Act, you have certain rights regarding your personal information. You have the right to request access to your personal information, rectification of inaccurate data, and deletion of your information. You may also have the right to object to the processing of your personal information or withdraw your consent.

8. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.

9. Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our data practices.

10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: info@oneb.co.za